How do schools make changes to CE and CASE candidate registrations after the registration deadline?

Modified on Thu, 02 Nov 2023 at 01:55 PM

After the registration deadline, the relevant forms for CE and CASE will be removed from the registration portals. Following this, schools will need to contact ISEB to make changes to candidate registrations. This can be done by raising a ticket on the CE Support Portal.


Schools will need to use the Candidate Change Registration Template Upload spreadsheets for CE 13+ and CASE. These will be accessible via the CE and CASE Registration Areas after the registration deadline closes.



Schools only need to enter candidates that require changes to be made into these spreadsheets. 


The CE Candidate Change Registration Template, once downloaded will look like the below: 

The CASE Candidate Changes Registration Template, once downloaded will look like this:


Simply enter the details of the candidate that requires a change made to their original registration. Schools can access a record of their past uploads through the 'Registration' section of their ISEB School Account, and download a receipt of registrations to confirm what details were provided and if any changes are required. 


Once a candidates details have been entered, please select the appropriate 'Change Type' drop the drop down option, as below. 


Once this spreadsheet has been completed, please submit a ticket through the CE Support Portal and the ISEB team will process your changes.


Please note that changes incur fees. Find out more about changes fees.


A member of the ISEB team will be in touch should there be any issue with your submission. 


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